Hi I'm Charm 👋
Product Designer focused on enterprise workflows, ecommerce systems, and scalable user experiences.
I design complex digital products that improve efficiency, reduce friction, and drive measurable business outcomes.
PRODUCT DESIGN CASE STUDY
Designing a Complex Product Configuration System
UX/UI DESIGN
Redesign of Ion Creative Studio
UI DESIGN
Created LavenderHaze brand for new Stage template
WEB DESIGN
Designed & implemented a new training and course filtering system
Theme application
Implemented a brand style guide into the Ion platform theme kit using CSS
Featured Outcomes 📈
The impact I'm creating
x2
Doubled B2B signup volume
200+
200+ orders processed in first four months
Led redesign of enterprise ordering workflows
Led Designed solutions used by internal and external users of enterprise ordering workflows
My favorite tools 🛠️
I use these tools every day
Figma
UX/UI Design & Prototyping
Adobe XD
UX/UI Design & Prototyping
Microsoft Clarity
User Data
Ways of working 💡
Skills I use to create products
Product Design
Designing complex digital products that improve efficiency, reduce friction, and drive measurable business outcomes.
UX Research
Creating interactive surveys, conducting interviews, and analyzing data to uncover what works best for users.
Prototyping
Building prototypes to quickly gather valuable feedback and refine products.
Collaboration
Bringing positive energy to teams and communicating effectively to make informed decisions.
Hi, I'm Charmaine! 👋
I'm a Toronto-based UX/UI Designer with 4+ years of experience designing software, web, and e-commerce products. I'm experienced in defining user flows, prototyping, user-centered design, and collaborating with product managers and developers to deliver digital experiences.
Outside of work, I'm passionate about custom PC building, PC gaming, and creating intuitive software experiences that simplify complex workflows.
